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This store has earned the following certifications.
SMOOTH AND SLEEK - Stops flyaways and frizz effortlessly - Leaves your hair silky and shining - Perfect for those who care about hair appearance - Formulated with botanical extracts for natural shine
DEEP HYDRATION - Ideal for damaged hair with deep hydration benefits - Moisture locking technology forms a protective coating - Prevents split ends and uplifts damaged hair - Necessary split end treatment for damaged locks - Trusted by professionals, enriched with Moroccan argan oil
HEAT PROTECTION - Say goodbye to stressed out locks - Guard against damage from blow drying and irons - Provides essential heat protection for your hair - Hydrating mask for damaged hair that’s tough on exposure
SALON GRADE - Formulated in consultation with salon experts - Trusted by professionals, enriched with botanical extracts - Hydrates with aloe vera, adds shine with jojoba - Turns heads with intense Moroccan oil hydration - Perfect for salon-quality results at home
SULFATE FREE - No sulfates, paraben free, and cruelty-free - Gentle on your scalp and color treated hair - Ideal choice for those wary of harsh chemicals - Pure Nature Lux Spa’s premium hair mask for dry hair
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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